TPV/SHEV protection visa interviews finishing the next month

For legal assistance with TPV or SHEV Protection Visa Interviews (2015 – 2017) or expiring Bridging Visa E (medevac refugees only), contact our legal team:


CALL 0422 035 324 MONDAY TO FRIDAY, 9AM TO 5PM OR EMAIL legal@asrc.org.au

Fast Track Update: TPV/SHEV protection visa interviews are finishing in the next month


If you have not had your interview with the Department and need help please call our hotline 0422 035324 (Monday to Friday, 9am – 5pm) or email legal@asrc.org.au with the subject line ‘Protection Visa Interview’.

The application interview is your only chance to explain your case to the Department. Update your contact details with the Department to receive your Interview Invitation (the ASRC can also help you do this). See below for more information.

The application interview is your only chance to explain your case to the Department. 

To find support based on your location, see the list of organisations that can offer legal assistance in your area:

Fast track Information Sheets

The following information sheet outlines key information for people who have applied for their first Temporary Protection visa (TPV) or Safe Haven Enterprise Visa (SHEV) under the Federal Government’s Fast Track Assessment process but who have not yet been interviewed about their application. The Department of Home Affairs (the Department) has indicated that everyone in this situation will be interviewed in the next month.

Download the information sheet in your preferred language: 

Medevac Refugees: Expiring Bridging Visa E


If you were transferred from Nauru or PNG to Australia for medical treatment, and if your Bridging Visa E is due to expire soon you should urgently contact our Human Rights Law Program for legal assistance. Call our hotline on 0422035324 (Monday to Friday, 9am – 5pm) or email legal@asrc.org.au with the subject line ‘BV E Expiry’.

  • If you came to Australia by boat or were transferred to Nauru or PNG, you are subject to rules (called “bars”) in the migration law that prevent you from applying for a visa.
  • You can only make a visa application, including for another Bridging Visa, if the Minister makes a personal decision to remove these rules (called “lifting the bar”) for individual applicants.
  • If you try to apply for another Bridging Visa while the rules are still in place, your visa application will not be valid and cannot be considered. That’s why it is important to make sure you are eligible for another Bridging Visa (ie you already have a  ministerial “bar lift”) before lodging the application for a new Bridging Visa.
  • We are trying to confirm with the Department of Home Affairs the process for you to apply for another Bridging Visa, and we will provide updates as soon as they are available.
  • In the meantime, you should make sure the Department has your current contact details to ensure you do not miss any notification from the Department of any “bar lift”.