Allied Health Services

Who may be able to access the service?

The ASRC knows that many people seeking asylum are in crisis because they do not have work rights or access to mainstream social services in Australia.
While we aim to support as many people as possible, the level of need we see always exceeds the resources we have available as a community organisation.
We therefore provide FREE primary health care prioritising people seeking asylum who face the biggest barriers to accessing this human right.

Who MAY be able to access this service

Who will NOT be able to access this service*

A person seeking asylumNot seeking asylum
Current ASRC health membersNot a current ASRC Health member
18 years or olderLess than 18 years old
Residing in VictoriaNot residing in Victoria

* If this is you, you may be able to access other services listed here.

What does this service offer?

Our services are provided free by qualified professionals. Allied Health services offered at our clinic include Acupuncture, Dietician, Physiotherapy, Podiatry and Osteopathy.

Acupuncture: is a system of complementary medicine in which fine needles are inserted in the skin at specific points (energy lines) to treat a variety of conditions including pain & headaches.

Dietician: Dietitians support people to improve their health by providing expert nutrition and dietary advice. A dietitian can help you manage health conditions, such as diabetes and heart disease.

Osteopathy: Spinal manipulation. Soft tissue massage techniques and gentle rhythmic joint movements.

Physiotherapy: Physiotherapists provide you with treatment by physical methods such as massage, heat treatment and exercise.

Podiatry: Podiatrists treat foot problems that cause discomfort and pain.

How to access the service?

Please come to the health centre and our team can discuss your health needs and assist to make an Allied Health appointment.
If you are not able to come in person, please call 03 9274 9898 or email and leave a message with your name and phone number.
If you require an interpreter please state your preferred language and we will call you back with an interpreter.

Opening hours
Service hours may vary depending on staff capacity but these are the days and times we are open (excluding public holidays).
Please note, the service is paused during lunchtimes on the open days

ASRC Footscray
Level 2, 214-218 Nicholson St. Footscray

Monday: 10.00am to 4.00pm
Tuesday: 10.00am to 4.00pm
Wednesday: Closed
Thursday: 10.00am to 4.00pm
Friday: 10.00am to 4.00pm
Saturday: Closed
Sunday: Closed

What you need to provide:

  • Signed consent form including agreeing to ASRC’s Rights and Responsibilities agreement
  • Any doctor’s letter or scans regarding your problem

  • A list of current medications

  • Sign a ‘consent to release information’ form (completed with a worker at the ARSC)

What we use it for:

  • Consent to access services in line with ASRC relevant policies and procedures 
  • To make sure we give you the correct care and support

  • To make sure we give you the correct care and support

  • To communicate with your doctors and other service providers about your health needs

What other services could I try?

If you have Medicare, your doctor may be able to refer you to other services.