The Response and Support Team (RST) is a drop-in service to provide people seeking asylum and refugees with access to the information and support they need. Whether this service is accessed via phone or in-person, the RST Welcome Team will take time to help clients with inquiries on the spot or connect them with the right support. The client may be introduced to a Specialist who can provide more information and support on employment, education, food and aid, financial, housing, health, legal, and general needs. Depending on circumstances, they may link clients with an ASRC service or with an external service who can help. The RST responds to every inquiry, supporting those with the most urgent needs first.
Connect with us
Need help from the ASRC? Call 03 9326 6066 (Monday - Friday, 10am - 5pm) to book an appointment.