The ASRC knows that many people seeking asylum are in crisis because they do not have work rights or access to mainstream social services in Australia. While we aim to support as many people as possible, the level of need we see always exceeds the resources we have available as a community organisation.
We therefore prioritise those who face the biggest barriers to accessing their right to basic needs, and provide equitable access to as many people as we can.
We continue to advocate for a broader safety net for people seeking asylum. Our emergency relief response is intended only to stabilise people in the absence of this safety net.
Who MAY be able to access this service
Who will NOT be able to access this service*
|A person seeking asylum||A person not seeking asylum|
|No or very low personal household income||Personal or household income above a threshold|
|18 years or older||Less than 18 years old|
|Residing in Victoria||Not residing in Victoria|
|No accecss to SRSS support||Applicant or immediate family member in your household is accessing SRSS support|
|Able to participate in goal setting plan in collaboration with the ASRC||Unable or unwilling to participate in goal setting plan in collaboration with the ASRC|
|Never accessed ASRC services||Conditions exist around repeated access|
|Actively accessing other services||Not actively accessing other services|
This service provides direct financial support via vouchers or an emergency relief payment (paid directly into the client’s bank account).
Costs that may be covered by this service by direct payments are:
Costs that will NOT be covered by direct payments issued by this service:
Services that we can assist with accessing through external sources or referrals:
Please call 03 9326 6066 or come to our centre and our workers can discuss your circumstances and the choices available to you.
Service hours may vary depending on staff capacity but these are the days and times we are open (excluding public holidays).
Please note, the service is paused during lunch times on the open days
Level 2, 214-218 Nicholson St. Footscray
Monday: 10.00am to 3.30pm
Tuesday: 10.00am to 3.30pm
Thursday: 10.00am to 3.30pm
Friday: 10.00am to 3.30pm
Services: Provides information about where you can find your local services
Services: Providing food and some furniture/household items
Ph: 1800 305 330 |
Monday to Friday, 10:00am – 3:00pm
Services: Providing food parcels and vouchers, toiletries, clothing and some furniture items for families and individuals seeking asylum.
Ph: 03 9384 8333 | 12 Tinning St, Brunswick