Eye Care

Who may be able to access the service?

The ASRC knows that many people seeking asylum are in crisis because they do not have work rights or access to mainstream social services in Australia.
While we aim to support as many people as possible, the level of need we see always exceeds the resources we have available as a community organisation.
We therefore provide FREE primary health care prioritising people seeking asylum who face the biggest barriers to accessing this human right.

Who MAY be able to access this service

Who will NOT be able to access this service*

A person seeking asylumNot seeking asylum
Current ASRC membersNot a current ASRC member
Residing in VictoriaNot residing in Victoria

* If this is you, you may be able to access other services listed here.

What does this service offer?

The Australian College of Optometry (ACO) run a Monthly Eye Clinic out of the ASRC Health Centre.
This service offers eye checks & support to get glasses if needed.

How to access the service?

Please come to the centre and our Health Team can make an appointment for you to see an optometrist.
If you are not able to come in person, please call 03 9274 9898 or email health@asrc.org.au and leave a message with your name and phone number.
If you require an interpreter please state your preferred language and we will call you back with an interpreter.

The Refugee Resource Hub in Dandenong also runs an eye care service every three months, this is partnership with OneSight a community eye care charity. To find out about the RRH eye clinic dates and times, please call 03 3772 1380

Opening hours
Service hours may vary depending on staff capacity but these are the days and times we are open (excluding public holidays).
Please note, the service is paused during lunchtimes on the open days

ASRC Footscray
Level 2, 214-218 Nicholson St. Footscray

Monday: 10.30am to 4.00pm
Tuesday: 10.30am to 4.00pm
Wednesday: Closed
Thursday: 10.30am to 4.00pm
Friday: 10.30am to 4.00pm
Saturday: Closed
Sunday: Closed

What you need to provide:

  • Signed consent form including agreeing to ASRC’s Rights and Responsibilities agreement (completed with a worker at the ASRC)
  • Sign a ‘consent to release information’ form (completed with a worker at the ARSC)

What we use it for:

  • Consent to access services in line with ASRC relevant policies and procedures 
  • To communicate with your doctors and other service providers about your health needs

What other services could I try?

Service: Emergency eye and ear response
32 Gisborne Street, East Melbourne
Phone: 03 9929 8666
Email: info@eyeandear.org.au