General Practitioner(GP)/ Doctors

Who may be able to access the service?

The ASRC knows that many people seeking asylum are in crisis because they do not have work rights or access to mainstream social services in Australia.
While we aim to support as many people as possible, the level of need we see always exceeds the resources we have available as a community organisation.
We therefore provide FREE primary health care prioritising people seeking asylum who face the biggest barriers to accessing this human right.

Our GP services are for people without Medicare.

Who MAY be able to access this service

Who will NOT be able to access this service*

A person seeking asylumNot seeking asylum
Do NOT have medicareHas Medicare
Residing in VictoriaNot residing in Victoria
No access to SRSS supportApplicant or immediate family member in your household is accessing SRSS support
Current ASRC health membersNot a current ASRC Health member

* If this is you, you may be able to access other services listed here.

What does this service offer?

This service offers GP Clinic appointments. A doctor is available on most days at the Health Program.
To see a GP, you must make an appointment first.

How to access the service?

Please come to the centre and our team can discuss your health needs and assist you to make a GP appointment. If you are not able to come in person, please call 03 9274 9898 or email and leave a message with your name and phone number.
If you require an interpreter please state your preferred language and we will call you back with an interpreter.

Opening hours
Service hours may vary depending on staff capacity but these are the days and times we are open (excluding public holidays).
Please note, the service is paused during lunchtimes on the open days

ASRC Footscray
Level 2, 214-218 Nicholson St. Footscray

Monday: 10.30am to 4.00pm
Tuesday: 10.30am to 4.00pm
Wednesday: Closed
Thursday: 10.30am to 4.00pm
Friday: 10.30am to 4.00pm
Saturday: Closed
Sunday: Closed

What you need to provide:

  • Signed consent form including agreeing to ASRC’s Rights and Responsibilities agreement
  • Bring your current medication and vitamins

  • Any medical history you have, including details of doctors you have seen in Australia.

  • An appointment for a Health Assessment with our nurses before you see a doctor

  • Details of your current address.

  • Sign a ‘consent to release information’ form (completed with a worker at the ASRC)

What we use it for:

  • Consent to access services in line with ASRC relevant policies and procedures 
  • Your doctor can see what medication you take

  • To help the doctor provide the best treatment

  • This allows the doctor to have basic information about you before they see you

  • This helps us to see if we can find you a doctor closer to home

  • To communicate with your doctors and other service providers about your health needs

What other services could I try?

Services: General Practice Care for people seeking asylum with or without Medicare who live in the Whittlesea and Hume area.
Thursdays, 9am-5pm
Ph: (03) 8388 7478 or 0437 458 520
Address: Whittlesea Community Connection
Shop 111 at Pacific Epping Shopping Centre, 571-583 High Street, Epping

Services: GP services for persons seeking asylum without Medicare at Monash Refugee Health Clinic.
Phone: (03) 9792 8100
Address: 122 Thomas Street, Dandenong VIC 3175

Service: GP services for persons seeking asylum without Medicare at Cabrini Hub.
Phone: (03) 8388 7874
Address: 503 Sydney Road, Brunswick VIC 3056