The ASRC knows that many people seeking asylum are in crisis because they do not have work rights or access to mainstream social services in Australia.
While we aim to support as many people as possible, the level of need we see always exceeds the resources we have available as a community organisation.
We therefore provide FREE primary health care prioritising people seeking asylum who face the biggest barriers to accessing this human right.
Our GP services are for people without Medicare.
Who MAY be able to access this service | Who will NOT be able to access this service* |
---|---|
A person seeking asylum | Not seeking asylum |
Do NOT have medicare | Has Medicare |
Residing in Victoria | Not residing in Victoria |
No access to SRSS support | Applicant or immediate family member in your household is accessing SRSS support |
Current ASRC health members | Not a current ASRC Health member |
* If this is you, you may be able to access other services listed here.
This service offers GP Clinic appointments. A doctor is available on most days at the Health Program.
To see a GP, you must make an appointment first.
Please come to the centre and our team can discuss your health needs and assist you to make a GP appointment. If you are not able to come in person, please call 03 9274 9898 or email health@asrc.org.au and leave a message with your name and phone number.
If you require an interpreter please state your preferred language and we will call you back with an interpreter.
Opening hours
Service hours may vary depending on staff capacity but these are the days and times we are open (excluding public holidays).
Please note, the service is paused during lunchtimes on the open days
ASRC Footscray
Level 2, 214-218 Nicholson St. Footscray
Monday: 10.30am to 4.00pm
Tuesday: 10.30am to 4.00pm
Wednesday: Closed
Thursday: 10.30am to 4.00pm
Friday: 10.30am to 4.00pm
Saturday: Closed
Sunday: Closed
Bring your current medication and vitamins
Any medical history you have, including details of doctors you have seen in Australia.
An appointment for a Health Assessment with our nurses before you see a doctor
Details of your current address.
Your doctor can see what medication you take
To help the doctor provide the best treatment
This allows the doctor to have basic information about you before they see you
This helps us to see if we can find you a doctor closer to home
To communicate with your doctors and other service providers about your health needs
Services: General Practice Care for people seeking asylum with or without Medicare who live in the Whittlesea and Hume area.
Thursdays, 9am-5pm
Ph: (03) 8388 7478 or 0437 458 520
Address: Whittlesea Community Connection
Shop 111 at Pacific Epping Shopping Centre, 571-583 High Street, Epping
Services: GP services for persons seeking asylum without Medicare at Monash Refugee Health Clinic.
Phone: (03) 9792 8100
Address: 122 Thomas Street, Dandenong VIC 3175
Service: GP services for persons seeking asylum without Medicare at Cabrini Hub.
Phone: (03) 8388 7874
Address: 503 Sydney Road, Brunswick VIC 3056
As you may be aware, there are changes occurring at the ASRC.
To plan for these changes to make the ASRC sustainable into the future:
The Footscray centre will close to all visitors every Wednesday.
Every Friday, some services will be closed but the Foodbank, Health, Legal and Hub services will remain open.
To access our services, you can phone 03 9326 6066 or come to the ASRC Footscray in person during opening hours.
The Reception Team will greet you and link you with our services.
As you may be aware, there are changes occurring at the ASRC.
To plan for these changes to make the ASRC sustainable into the future:
The Footscray centre will close to all visitors every Wednesday.
Every Friday, some services will be closed but the Foodbank, Health, Legal and Hub services will remain open.
To access our services, you can phone 03 9326 6066 or come to the ASRC Footscray in person during opening hours. The Reception Team will greet you and link you with our services.
The Government has announced it will provide pathways for TPV/SHEV holders and TPV/SHEV applicants to
be assessed for RoS visas. RoS visas are permanent visas that allow holders to live, work and study in Australia,
access government services such as Medicare and Centrelink, and sponsor eligible family members for
permanent residence.
Click here for Permanent Visa Pathways for TPV/SHEV Holders & Applicants Fact Sheet
The Fact Sheet is also available in: Dari – Urdu – Arabic – Tamil
Thanks for your interest in supporting the ASRC Telethon on World Refugee Day, Monday 20th June.
Complete this form with your details and we will send you an email reminder before the event as well as alerts throughout the day when key activities happen.
Please note: all requests submitted to the Marketing Services Model will not be worked on until 1 July 2022 to allow the team space to focus on projects such as the Winter Appeal and Telethon.
You are welcome to submit requests and we’d love to support – we ask that you please supply a reasonable due date, keeping in mind we will not tend to the request until July. Thank you!
We acknowledge the Traditional Owners across Australia and pay respect to their Ancestors and Elders, past and present. We acknowledge sovereignty of the lands upon which we work and live have never been ceded.
The centre is OPEN again from Tuesday 11th – Friday 14th (10am – 5pm).
We will return to normal operating hours (10am – 5pm, Monday – Friday), from Monday 17th of January onwards.
The centre is OPEN again from Tuesday 11th – Friday 14th (10am – 5pm).
We will return to normal operating hours (10am – 5pm, Monday – Friday), from Monday 17th of January onwards.
You can see how this popup was set up in our step-by-step guide: https://wppopupmaker.com/guides/auto-opening-announcement-popups/
If you applied for a TPV or SHEV visa between 2015 and 2017 and have not already attended a Protection visa interview with the Department, please contact the ASRC urgently for legal assistance. CALL: Fast track hotline 0422035324 (Monday to Friday, 9am to 5pm) or email legal@asrc.org.au
The application interview is your only chance to explain your case to the Department. Update your contact details with the Department to receive your Interview Invitation (the ASRC can also help you do this).
Click here to learn more (Info sheet Fast Track interviews).
Click here to read info sheet in other languages.
“I can’t erase racism by myself. It’s only if we all come together to accept that there is an issue and work together that we can make a change.”
Prudence Melom, founder and CEO of E-RACED
“Growing in a refugee camp and experiencing hardship from a young age I felt very misunderstood among my peers in Australia. Kids my age did not understand why my skin was darker, they didn’t understand why my accent was a little different and they didn’t understand why I came to Australia.
“I was inspired to start E-RACED after experiencing first hand the effects of racism in this country and the power of sharing my story to completely change people’s attitudes. Never underestimate the power of one-on-one interactions and sharing stories to change the world.”
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