When Ali*, a 34 year old father, lost his work as a taxi driver due to COVID 19, keeping his family from sleeping on the street seemed impossible. Like most people seeking asylum, Ali is ineligible for any form of Government support such as Job Seeker. Ali, his wife Fatima and their nine year old daughter Kayla, share a two bedroom apartment with another family under an informal rental agreement. When they fell behind on rent their landlord threatened to evict them and since they had no formal tenancy agreement, Ali knew they could be forced to vacate at any time.
With their case for asylum still pending before the Federal Circuit Court and with no income or means of financial support the family were at significant risk of homelesness and destitution. Fortunately, a friend of Ali’s told the family about the ASRC and suggested they might be able to get help for their situation. When Ali talked with James at the front reception of the ASRC, he knew he had come to a safe place and felt hopeful that things would be ok.
When people first come to the ASRC they are greeted by our team of caring and compassionate reception staff, like James. For some people seeking asylum, this is often their first interaction where they feel truly heard and seen since arriving in Australia. For many, this is the first time that they have had someone on their side who is willing do everything they can to fight for their rights.
Ali and Fatima’s assigned caseworker organised for their rent to be covered for the next two months and linked them to our Foodbank services where they received an emergency food relief package and will receive ongoing support in the months ahead.
Ali has since been referred to our employment team for support in getting him back to work and in the months ahead he will work closely with our team to develop a plan that will provide a pathway to more stable work. Ali’s wife Fatima has never spoken with a mental health professional regarding the traumas of leaving her home so the family’s caseworker will soon schedule a time for her to meet with someone from our Health Clinic so she can do a mental health assessment and get a referral to a psychologist. Finally, their daughter Kayla recently went for a check-up with Ellen in our Health Clinic and the family now has a pre-paid prescription for medication to help her better manage her acute asthma.
Because of you, the ASRC was able to be there for Ali and his family when they most needed support.This is the difference your donation makes.
It’s a long road ahead for Ali, Fatima and Kayla, but with your support families like theirs are able to rebuild their lives in safety here.
Please make an urgent tax-deductible donation by June 30th to ensure that we can be here for families like Ali’s, today, tomorrow and every day.
*To protect the identity of people seeking asylum this case study uses de-identified and amalgamated information
As you may be aware, there are changes occurring at the ASRC.
To plan for these changes to make the ASRC sustainable into the future:
The Footscray centre will close to all visitors every Wednesday.
Every Friday, some services will be closed but the Foodbank, Health, Legal and Hub services will remain open.
To access our services, you can phone 03 9326 6066 or come to the ASRC Footscray in person during opening hours.
The Reception Team will greet you and link you with our services.
As you may be aware, there are changes occurring at the ASRC.
To plan for these changes to make the ASRC sustainable into the future:
The Footscray centre will close to all visitors every Wednesday.
Every Friday, some services will be closed but the Foodbank, Health, Legal and Hub services will remain open.
To access our services, you can phone 03 9326 6066 or come to the ASRC Footscray in person during opening hours. The Reception Team will greet you and link you with our services.
The Government has announced it will provide pathways for TPV/SHEV holders and TPV/SHEV applicants to
be assessed for RoS visas. RoS visas are permanent visas that allow holders to live, work and study in Australia,
access government services such as Medicare and Centrelink, and sponsor eligible family members for
permanent residence.
Click here for Permanent Visa Pathways for TPV/SHEV Holders & Applicants Fact Sheet
The Fact Sheet is also available in: Dari – Urdu – Arabic – Tamil
Thanks for your interest in supporting the ASRC Telethon on World Refugee Day, Monday 20th June.
Complete this form with your details and we will send you an email reminder before the event as well as alerts throughout the day when key activities happen.
Please note: all requests submitted to the Marketing Services Model will not be worked on until 1 July 2022 to allow the team space to focus on projects such as the Winter Appeal and Telethon.
You are welcome to submit requests and we’d love to support – we ask that you please supply a reasonable due date, keeping in mind we will not tend to the request until July. Thank you!
We acknowledge the Traditional Owners across Australia and pay respect to their Ancestors and Elders, past and present. We acknowledge sovereignty of the lands upon which we work and live have never been ceded.
The centre is OPEN again from Tuesday 11th – Friday 14th (10am – 5pm).
We will return to normal operating hours (10am – 5pm, Monday – Friday), from Monday 17th of January onwards.
The centre is OPEN again from Tuesday 11th – Friday 14th (10am – 5pm).
We will return to normal operating hours (10am – 5pm, Monday – Friday), from Monday 17th of January onwards.
You can see how this popup was set up in our step-by-step guide: https://wppopupmaker.com/guides/auto-opening-announcement-popups/
If you applied for a TPV or SHEV visa between 2015 and 2017 and have not already attended a Protection visa interview with the Department, please contact the ASRC urgently for legal assistance. CALL: Fast track hotline 0422035324 (Monday to Friday, 9am to 5pm) or email legal@asrc.org.au
The application interview is your only chance to explain your case to the Department. Update your contact details with the Department to receive your Interview Invitation (the ASRC can also help you do this).
Click here to learn more (Info sheet Fast Track interviews).
Click here to read info sheet in other languages.
“I can’t erase racism by myself. It’s only if we all come together to accept that there is an issue and work together that we can make a change.”
Prudence Melom, founder and CEO of E-RACED
“Growing in a refugee camp and experiencing hardship from a young age I felt very misunderstood among my peers in Australia. Kids my age did not understand why my skin was darker, they didn’t understand why my accent was a little different and they didn’t understand why I came to Australia.
“I was inspired to start E-RACED after experiencing first hand the effects of racism in this country and the power of sharing my story to completely change people’s attitudes. Never underestimate the power of one-on-one interactions and sharing stories to change the world.”
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Need help from the ASRC? Call 03 9326 6066 (Monday - Friday, 10am - 5pm) to book an appointment.