People seeking asylum from within Australia

People who arrived by air​

Most people who seek asylum in Australia arrive on an airplane.

Last year, 27,931 people sought asylum in Australia after arriving here by air.

By the end of the year, 1,425 visas had been granted, but around 20,000 applications still remained unprocessed.

Chart of asylum applications in Australia 2017/18
Asylum applications in Australia
Map of asylum applications by country of citizenship
Asylum applications by country of citizenship
Map of asylum granted by country of citizenship
Asylum granted by country of citizenship

People who arrived by sea

Minister for Home Affairs Peter Dutton maintains a segregated application process for people who arrive in Australia by sea.
Called ‘Fast Track’, it gives people only limited legal rights.

People on the ‘Fast Track’ have been waiting in Australia for up to 7 years for their applications to be processed.

Timeline of people seeking asylum in Australia by sea
  • 31,015 people who arrived in Australia by sea have used the Fast Track process.
  • 22,280 applications have been processed so far – 15,553 have been granted, and 3,727 refused.
  • 8,735 applications are still being processed.
Chart of fast track process asylum applications
Fast Track Applications

Cuts to the SRSS

Chart: 79% of people on SRSS risk homelessness
SRSS Homelessness

People in Australia waiting to have their asylum case decided don’t have automatic access to government services like Centrelink or Medicare.

Many of them are not allowed to work.

For those struggling to survive, the only assistance available to them is the SRSS (Status Resolution Support Services), which provides modest income support, trauma support services, and medical care. In 2018, there were 13,299 people supported by the SRSS. 28% of these were under 15 years old. 

Chart of SRSS Recipients by Age
SRSS Recipients by Age
Chart: 8000 people may be cut off from SRSS
People cut off of SRSS

In the past two years, the government has cut the budget for SRSS by 60%. As many as 8,000 people may be cut off of SRSS support due to these cuts. 

Renovations at ASRC and Changes to Services

What is happening? 

The ASRC is renovating our centre and our main entrance will be closed from Monday 6 May to Wednesday 26 June.  

How to access the centre? 

There will be a new entrance through the Innovation Hub door on Nicholson Street. 

What is changing?

The ASRC will need to make some changes during this time:

  • Unable to serve hot meals at lunch time from Monday 6 May to Wednesday 26 June. 
  • Frozen meals may be available for you and your family to take home.
  • The Centre will be closed at lunch time from 12.45 PM to 1.30 PM
  • Legal assistance is by phone only, unless you have an appointment confirmed in writing. If you are seeking legal advice, please call 03 9274 9889 between 10am and 12.30pm, weekdays except Wednesday

There may be longer waiting times for our drop in services. If you do not need to come to the centre, please delay your visit for as long as you can or call us on 03 9326 6066

Information on opening hours for all ASRC services and other services can be found on our ‘Get Help’ pages at https://asrc.org.au/get-help/

What is staying the same?

  • Foodbank 
  • The Health Clinic 
  • Women's Empowerment, Education and Employment Services
  • Access to existing on-site appointments with our legal team  

Where else can you go for support? 

If we cannot help you on the day, or if you do not wish to wait, more information about other services can be found on our ‘Get Help’ pages at  https://asrc.org.au/get-help/

If you have an emergency, please call 000 - People seeking asylum will not be charged for ambulance services. 

If you or someone you know is experiencing distress and requires crisis support, please call Lifeline  on  13 11 14 or text Lifeline on 0477 131 114

If you are seeking support about domestic or sexual violence, please contact 1800RESPECT on 1800 737 732

If you are homeless, or at risk of homelessness, call 1800 825 955

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