Healthcare
The ASRC Health Clinic provides people seeking asylum and refugees, who do not have Medicare, access to a free General Practitioner.
The Health program also provides access to a pharmacy program and allied health services.
These services include:
- Physiotherapy
- Acupuncture
- Podiatry
- Diabetes education
- Dietician
- Psychiatry
- Access to Optometry, referral for hearing checks and dentistry
- Vaccination program (open to non health members)
Our Health Clinic is open Monday to Friday for in-person appointments between 10:30am – 4:00pm.
New to the ASRC
If you are new to the ASRC and need access to our health services, please attend the ASRC Footscray in person.
On arrival at the ASRC you will be met by our Response and Support Team (RST) who will introduce you to the health program and what services are available to clients. RST will assist you with accessing healthcare, either at the ASRC or at a community health centre that is local to your home.
If you have run out of medications and require emergency assistance to access medications please speak with our RST nurse. Please bring your prescriptions with you when you visit the ASRC.
The RST nurse will ask you questions based on your location, current income, medicare status and health concerns to determine the most appropriate health care plan for your individual needs. After meeting with the RST nurse, the ASRC health team will contact you to offer you further assistance.
All ASRC members are eligible for catch-up vaccinations, flu vaccinations and the optometry clinic even if they are not a Health Clinic Member.
Existing members
Existing members of the ASRC Health Clinic are able to make appointments with our volunteer doctors and allied health teams, including osteopathy, physiotherapy, podiatry and acupuncture.
We are able to provide access to dental services in the community, can make referrals to specialist clinics and arrange routine blood tests through St Vincent’s Hospital Pathology.
Members of our pharmacy program are able to bring their prescriptions to the Health Clinic where a nurse will arrange for the medications to be available free of charge from a local Footscray pharmacy.
To make an appointment, please call the Health Clinic on 03 9274 9898 between 10:30am – 4pm, Monday to Friday or email at health@asrc.org.au.
If you are feeling unwell with COVID-19 symptoms, please get tested at one of the official testing sites. Click here for information on getting a COVID-19 test in Victoria. The test is free for everyone. Please take proof of identity with you.
If there is a medical emergency, go straight to the Emergency Department of your nearest public hospital or call an ambulance on 000. In Victoria, hospital emergency services and ambulances are free of charge for people seeking asylum.
Connect with us
Need help from the ASRC? Call 03 9326 6066 (Monday - Friday, 10am - 5pm) to book an appointment.