
Living in a tent outdoors as the sole Ethiopian in the offshore detention community on Nauru was, Betelhem says, “the worst experience of my life”.
Betelhem’s acceptance into Australia has been a lengthy and traumatic process, but despite the hardships she’s faced – including the circumstances that forced her to leave Ethiopia by boat suddenly in 2013 – she says, “resilience and determination have helped me survive in my new life here”.
Before leaving Ethiopia, Betelhem was about to graduate from her three-year accounting degree. She had seen, first-hand, the financial struggles many local farmers there faced and her plan to be an accountant included working with farmers like her father, to help them manage their own farming livelihoods.
Instead, after an explosion at her university, Betelhem spent six days on a boat heading for Australia. Her dreams of what she believed would be a new life in a safe country came crashing down in the grim reality of detention – and the professional career she had worked so hard for seemed even further away.
Living in a tent outdoors as the sole Ethiopian in the offshore detention community on Nauru was, Betelhem says, “the worst experience of my life”.
Without any knowledge of English, Betelhem could not understand where she was, how long she might be there, or when she would ever live a ‘normal’ life again. She spent two years there until she was brought onshore to Brisbane, where she remained detained. Another two years passed before she was finally freed into the community. Betelhem says, “I was happy, but I was so sad as well, I had no friends, no family, and I had been through so much”.
She stayed in Brisbane for twelve months, working in a factory while studying her way through six different certificate qualifications, as well as obtaining her driving license. But Betelhem craved connections to her Ethiopian heritage and wanted to get as far away from her detention centre memories as possible.
That new life she’d hoped for, she decided, would be lived in Melbourne.
Discovering the ASRC was a defining moment. The team at the ASRC helped her create a polished CV she could present to Australian employers, and also helped her access networks that could help her deal with her past. She also started to work with the Advocacy & Campaigns team to build a presence as a human rights activist and become a speaker sharing her experience and knowledge about the refugee plight in Australia.
Accounting, Betelhem says, “is still in my heart”. For now, though, in her role as a ticket collector at a public transport company in Melbourne, she loves the multicultural environment the workplace offers her, as well as the support she has enjoyed from the management she describes as “kind and understanding”.
“When you have a job, you are a human being. In detention, people called me by my number. Now they use my name,” Betelhem says.
There is still so much she wants to do and is frustrated that the limitations of her visa make it a struggle.
“Every five months, when it’s time to apply for my visa again, I panic and wonder if I will get approved and will be able to keep my job – but my hope carries me through,” she says. “I work hard, pay my taxes and I have dreams. Refugees don’t want to be refugees. They want a home and a chance to succeed. For so long, I was like a little bird, with my wings beating and beating, looking for a branch to land on and feel safe. Work is such an important part of that security but more employers need to understand our situation, to really make positive change for people like me.”
Betelhem is the perfect example of a phoenix reborn from its ashes. Her determination to become a leader fighting for her rights and for others seeking asylum, despite the difficulties, has become an inspiration for many of her followers. She is hopeful that she’ll find an opportunity to rebuild her life with the certain a permanent visa could bring, and hopefully with future job opportunities that reflect her growth as a human rights activist and a professional.
If you empathise with Betelhem’s story and you want to find out tips and ways to make the workforce more welcoming for refugees, fill out the form and download the resource.
You can also get in touch through the form by leaving a message of welcome for Betelhem.
The ASRC would like to acknowledge the Wurundjeri and Bunurong people of the Kulin Nation as traditional owners and custodians of the land on which the ASRC stands. We acknowledge that the land was never ceded and we pay our respect to them, their customs, their culture, to elders past and present and to their emerging leaders.
This landing page is part of the campaign ‘Welcome Refugees into the Workforce’; an awareness campaign created as part of a partnership between ASRC and Yarra Trams which provides free tram wraps to community organisations making a positive impact on diversity and inclusion in Melbourne. The ASRC’s WELCOME tram wrap will feature on a wrapped tram that will travel on tram routes 48 and 109 in Melbourne from June to September 2023.
As you may be aware, there are changes occurring at the ASRC.
To plan for these changes to make the ASRC sustainable into the future:
The Footscray centre will close to all visitors every Wednesday.
Every Friday, some services will be closed but the Foodbank, Health, Legal and Hub services will remain open.
To access our services, you can phone 03 9326 6066 or come to the ASRC Footscray in person during opening hours.
The Reception Team will greet you and link you with our services.
As you may be aware, there are changes occurring at the ASRC.
To plan for these changes to make the ASRC sustainable into the future:
The Footscray centre will close to all visitors every Wednesday.
Every Friday, some services will be closed but the Foodbank, Health, Legal and Hub services will remain open.
To access our services, you can phone 03 9326 6066 or come to the ASRC Footscray in person during opening hours. The Reception Team will greet you and link you with our services.
The Government has announced it will provide pathways for TPV/SHEV holders and TPV/SHEV applicants to
be assessed for RoS visas. RoS visas are permanent visas that allow holders to live, work and study in Australia,
access government services such as Medicare and Centrelink, and sponsor eligible family members for
permanent residence.
Click here for Permanent Visa Pathways for TPV/SHEV Holders & Applicants Fact Sheet
The Fact Sheet is also available in: Dari – Urdu – Arabic – Tamil
Thanks for your interest in supporting the ASRC Telethon on World Refugee Day, Monday 20th June.
Complete this form with your details and we will send you an email reminder before the event as well as alerts throughout the day when key activities happen.
Please note: all requests submitted to the Marketing Services Model will not be worked on until 1 July 2022 to allow the team space to focus on projects such as the Winter Appeal and Telethon.
You are welcome to submit requests and we’d love to support – we ask that you please supply a reasonable due date, keeping in mind we will not tend to the request until July. Thank you!
We acknowledge the Traditional Owners across Australia and pay respect to their Ancestors and Elders, past and present. We acknowledge sovereignty of the lands upon which we work and live have never been ceded.
The centre is OPEN again from Tuesday 11th – Friday 14th (10am – 5pm).
We will return to normal operating hours (10am – 5pm, Monday – Friday), from Monday 17th of January onwards.
The centre is OPEN again from Tuesday 11th – Friday 14th (10am – 5pm).
We will return to normal operating hours (10am – 5pm, Monday – Friday), from Monday 17th of January onwards.
You can see how this popup was set up in our step-by-step guide: https://wppopupmaker.com/guides/auto-opening-announcement-popups/
If you applied for a TPV or SHEV visa between 2015 and 2017 and have not already attended a Protection visa interview with the Department, please contact the ASRC urgently for legal assistance. CALL: Fast track hotline 0422035324 (Monday to Friday, 9am to 5pm) or email legal@asrc.org.au
The application interview is your only chance to explain your case to the Department. Update your contact details with the Department to receive your Interview Invitation (the ASRC can also help you do this).
Click here to learn more (Info sheet Fast Track interviews).
Click here to read info sheet in other languages.
“I can’t erase racism by myself. It’s only if we all come together to accept that there is an issue and work together that we can make a change.”
Prudence Melom, founder and CEO of E-RACED
“Growing in a refugee camp and experiencing hardship from a young age I felt very misunderstood among my peers in Australia. Kids my age did not understand why my skin was darker, they didn’t understand why my accent was a little different and they didn’t understand why I came to Australia.
“I was inspired to start E-RACED after experiencing first hand the effects of racism in this country and the power of sharing my story to completely change people’s attitudes. Never underestimate the power of one-on-one interactions and sharing stories to change the world.”
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