This information is for people seeking asylum who are being processed under the Fast Track system – this means people who arrived by boat in between 13 August 2012 and 31 December 2013, who have never been taken to Manus Island or Nauru.
All people in this group have now been sent a letter inviting them to apply for their Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV). The invitation letters say that you have 60 days to apply for your TPV or SHEV.
People who received their invitation letter during 2015, or between January – June 2016, might soon receive another letter from the Department reminding them to apply for a TPV or SHEV. The letter says you have 60 or 30 days to lodge your application for a TPV or SHEV.
See example of the 30 day reminder letter:
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See example of the 60 day reminder letter:
If you receive one of these reminder letters from the Department, you need to contact ASRC as quickly as possible.
For people who get a reminder letter from the Department:
- If you are a client: if you have already been to the ASRC legal program and you are on our waiting list, you should call us on (03) 9274 9889 and tell us if you get a reminder letter from the Department. You can also email a copy of your letter to firstname.lastname@example.org . We will be booking you in for an appointment to lodge your application as soon as possible.
- If you are not a client: If you have not already been to the ASRC legal program and have not received help from another legal service, please call us on (03) 9274 9827 on Mondays and Thursdays between 2pm – 4pm if you get a reminder letter.
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Need help from the ASRC? Call 03 9326 6066 (Monday - Friday, 10am - 5pm) to book an appointment.