The ASRC knows that many people seeking asylum are in crisis because they do not have work rights or access to mainstream social services in Australia.
We prioritise those who face the biggest barriers to accessing their right to food, and provide equitable access to as many people as we can.
Who MAY be able to access this service | Who will NOT be able to access this service* |
---|---|
A person seeking asylum | Not seeking asylum |
No or very low personal household income | Personal or household income above a threshold |
18 years or older | Less than 18 years old |
Residing in Victoria | Not residing in Victoria |
No accecss to SRSS support | Applicant or immediate family member in your household is accessing SRSS support |
Able to participate in goal setting plan in collaboration with the ASRC | Unable or unwilling to participate in goal setting plan in collaboration with the ASRC |
Never accessed ASRC services | Conditions exist around repeated access |
Don’t have a caseworker with an external service | Have a caseworker with an external service |
* If this is you, you may be able to access other services listed here.
The ASRC Foodbank supports people seeking asylum to access food and essential items in Melbourne.
This page provides information for people seeking asylum on how to get help with food and essential items.
The amounts allocated depend on the number of people in the household and whether they are completing a weekly or fortnightly “shop”.
Please call 03 9326 6066 or come to either of our Footscray or Dandenong centres and our assessment team can discuss your circumstances.
If you are prioritised to access this service, you are welcome to shop at either Footscray or Dandenong Foodbank.
Opening hours, excluding public holidays:
Please note, the service is paused during lunchtimes on the open days.
ASRC Footscray
Level 2, 214-218 Nicholson St. Footscray
Monday: 11.00am – to 12.30pm – 1.30pm to 3.30pm
Tuesday: 11.00am – to 12.30pm – 1.30pm to 3.30pm
Wednesday: Closed
Thursday: 11.00am – to 12.30pm – 1.30pm to 3.30pm
Friday: 11.00am – to 12.30pm – 1.30pm to 3.30pm
Saturday: Closed
Sunday: Closed
ASRC Refugee Resource Hub Dandenong
205 Thomas St. Dandenong
Monday: 10.30am – to 12.30pm – 1.00pm to 3.00pm
Tuesday: 10.30am – to 12.30pm – 1.00pm to 3.00pm
Wednesday: Closed
Thursday: 10.30am – to 12.30pm – 1.00pm to 3.00pm
Friday: Closed
Saturday: Closed
Sunday: Closed
Services: Provides information about where you can find your local food and support services
Web: askizzy.org.au
Service: Provides information about where you can find your local foodbank
Web: https://www.foodbank.org.au/find-food/?state=vic
You can see how this popup was set up in our step-by-step guide: https://wppopupmaker.com/guides/auto-opening-announcement-popups/
As you may be aware, there are changes occurring at the ASRC.
To plan for these changes to make the ASRC sustainable into the future:
The Footscray centre will close to all visitors every Wednesday.
Every Friday, some services will be closed but the Foodbank, Health, Legal and Hub services will remain open.
To access our services, you can phone 03 9326 6066 or come to the ASRC Footscray in person during opening hours.
The Reception Team will greet you and link you with our services.
As you may be aware, there are changes occurring at the ASRC.
To plan for these changes to make the ASRC sustainable into the future:
The Footscray centre will close to all visitors every Wednesday.
Every Friday, some services will be closed but the Foodbank, Health, Legal and Hub services will remain open.
To access our services, you can phone 03 9326 6066 or come to the ASRC Footscray in person during opening hours. The Reception Team will greet you and link you with our services.
The Government has announced it will provide pathways for TPV/SHEV holders and TPV/SHEV applicants to
be assessed for RoS visas. RoS visas are permanent visas that allow holders to live, work and study in Australia,
access government services such as Medicare and Centrelink, and sponsor eligible family members for
permanent residence.
Click here for Permanent Visa Pathways for TPV/SHEV Holders & Applicants Fact Sheet
The Fact Sheet is also available in: Dari – Urdu – Arabic – Tamil
Thanks for your interest in supporting the ASRC Telethon on World Refugee Day, Monday 20th June.
Complete this form with your details and we will send you an email reminder before the event as well as alerts throughout the day when key activities happen.
Please note: all requests submitted to the Marketing Services Model will not be worked on until 1 July 2022 to allow the team space to focus on projects such as the Winter Appeal and Telethon.
You are welcome to submit requests and we’d love to support – we ask that you please supply a reasonable due date, keeping in mind we will not tend to the request until July. Thank you!
We acknowledge the Traditional Owners across Australia and pay respect to their Ancestors and Elders, past and present. We acknowledge sovereignty of the lands upon which we work and live have never been ceded.
The centre is OPEN again from Tuesday 11th – Friday 14th (10am – 5pm).
We will return to normal operating hours (10am – 5pm, Monday – Friday), from Monday 17th of January onwards.
The centre is OPEN again from Tuesday 11th – Friday 14th (10am – 5pm).
We will return to normal operating hours (10am – 5pm, Monday – Friday), from Monday 17th of January onwards.
If you applied for a TPV or SHEV visa between 2015 and 2017 and have not already attended a Protection visa interview with the Department, please contact the ASRC urgently for legal assistance. CALL: Fast track hotline 0422035324 (Monday to Friday, 9am to 5pm) or email legal@asrc.org.au
The application interview is your only chance to explain your case to the Department. Update your contact details with the Department to receive your Interview Invitation (the ASRC can also help you do this).
Click here to learn more (Info sheet Fast Track interviews).
Click here to read info sheet in other languages.
“I can’t erase racism by myself. It’s only if we all come together to accept that there is an issue and work together that we can make a change.”
Prudence Melom, founder and CEO of E-RACED
“Growing in a refugee camp and experiencing hardship from a young age I felt very misunderstood among my peers in Australia. Kids my age did not understand why my skin was darker, they didn’t understand why my accent was a little different and they didn’t understand why I came to Australia.
“I was inspired to start E-RACED after experiencing first hand the effects of racism in this country and the power of sharing my story to completely change people’s attitudes. Never underestimate the power of one-on-one interactions and sharing stories to change the world.”
<iframe title=”YouTube video player” src=”https://www.youtube.com/embed/ZhpezzbCxBI” width=”560″ height=”315″ frameborder=”0″ allowfullscreen=”allowfullscreen”></iframe>