Foodbank

The ASRC Foodbank supports people seeking asylum and refugees to access food and essential items in Melbourne. The program provides equitable access to culturally appropriate, nutritious food and basic groceries to our members in a welcoming and social environment. This page provides information for people seeking asylum on:

  • how to get help with groceries, toiletries and other food needs in Melbourne.
  • how to contact the ASRC Foodbank team for support.

New to the ASRC
If you are new to the ASRC and need access to food, please call 03 9326 6066 and we can help you. You will need to book an appointment ahead of your visit to the Foodbank.

After your appointment, you can pick up your food at the Foodbank. We are located on Level 2 of the Asylum Seeker Resource Centre at 214-218 Nicholson St, Footscray VIC 3011.

Existing members

Food Packs
If you are a current ASRC member, eligible to access the Foodbank, food packs are available for collection at the Footscray centre.

ASRC Foodbank is currently open Monday, Tuesday, Thursday, Friday 11:00am – 12:30pm and 1:15pm – 3:30pm.

Home Deliveries
If you are an existing ASRC member, eligible to access the Foodbank, you may be able to receive home delivery.

Deliveries will be made by a charity partner organisation to limited areas within Metropolitan Melbourne.

To enquire about home delivery call or text 0402 610 740 or email foodbankbookings@asrc.org.au providing your name and member number.

Frequently Asked Questions

If you are an existing member you can collect your food packs Monday, Tuesday, Thursday, Friday 11:00am – 12:30pm and 1:15pm – 3:30pm without an appointment.

If you are an existing ASRC member, eligible to access the Foodbank, you may be able to receive home delivery. Deliveries will be made by a charity partner organisation to limited areas within Metropolitan Melbourne.

To enquire about home delivery call or text 0402 610 740 or email foodbankbookings@asrc.org.au providing your name and member number.

Frequently Asked Questions - Existing Members

Due to COVID-19, our Foodbank pre-packs your food to allow for social distancing.

We have different sized food packs for individuals and families. 

Every household receives both pantry staples and fresh produce.

The pantry packs include basmati rice, dried pulses like chickpeas or lentils, tea or coffee, salt, sugar, long-life milk, pasta and toilet paper. You can choose to add tinned goods from a range including tuna, tomatoes, coconut cream, vegetables and pulses.

On a weekly rotating basis, we add several specialty items to the packs such as honey, spices, nuts and dried fruits. Once a month our families also receive toiletries, dishwashing liquid and laundry powder. Sanitary pads are added as needed.

The fresh produce packs typically contain onions, garlic, potatoes, carrots, tomatoes, apples, oranges and greens. In addition, we add seasonal produce from our Harvest of Hope Garden such as eggplant, cauliflower, sweet potato, chillies, capsicum, cabbage and herbs, and sometimes lemons and other seasonal fruits. We add eggs, Greek-style yoghurt and flatbread to the packs at the time of distribution.

With the exception of tinned tuna, all food distributed through the Foodbank is vegetarian. Milk, eggs and yoghurt are included, and there are many vegan protein options available such as dried and tinned pulses, and plant-based milk is available on request.

Additional Support

I need food but I am not seeking asylum. Where can I get help?

We want to help connect you to other service providers offering food relief services for the wider community. Search your location in the links below to access food assistance in your neighbourhood.